Pak Mail Anderson Mill
13359 North Hwy 183, Ste. 406
Austin, TX 78750
Tel: 512-249-SHIP (7447)
1-512-249-SHIP (7447)
Monday - Friday
9:00 am - 6:00 pm
10:00 am - 3:00 pm


Track a Shipment


A Week In The Life Of Pak Mail Anderson Mill

August 22nd, 2014 by

This week we crated and shipped 500 lbs of Corian countertops for the University of Texas, shipped 170 lbs. of speakers and accessories to Inchon, South Korea, and facilitated the packing and shipping of some furniture from FL to one of our customers here in Austin.

We also shipped a display booth to a trade show in CA, some clothes, puzzles, and games to Indonesia, and, of course, our normal everyday packages and envelopes all around the country. We even did an on-site notary for a customer in the hospital.

So – what can we do for you?  Just let us know – we’re here to serve you!

Summer Fun!

July 16th, 2014 by

Care PackageSo, the kids are off to camp and Mom & Dad are taking it easy, enjoying the hot weather.  But come on, now.  You know you miss them, even if they do make a mess of the house.

They won’t admit it, but they miss you, too.  Send them a care package today and you’ll all feel better.  Stop by Pak Mail Anderson Mill and we’ll pack up the snacks and goodies and get them shipped off for you.  Don’t send chocolate, though, it will melt into a gooey mess in the Texas heat.

Stop by today and mention this posting for 15% OFF your UPS, FedEx, or LSO shipping.  Sorry, USPS shipping is excluded.

Why you need the pros…

May 9th, 2014 by

…at Pak Mail to figure out the best way to pack and ship your items.


It’s a ways out yet, but FedEx has announced a significant change in how they determine the price of a Ground shipment.  You can read the details here, but the bottom line is that lightweight packages in big boxes will be going up in price by quite a bit.  And you can bet UPS will follow suit.

So, come to the experts at Pak Mail Anderson Mill and we’ll make sure to pack your items in the smallest size box that provides adequate protection to keep it safe.  We’re here to take care of all your logistics needs in the most cost effective way possible!

This is why you should let us pack

January 3rd, 2014 by

The picture below is of a package we received that was sent to one of our mailbox customers.  There was obviously not enough fill material to ensure the integrity of the box.  Hopefully, the contents weren’t damaged, but we’ll have to wait until he picks it up to find

When you let the “professional boxers” at Pak Mail do your packing for you, this simply doesn’t happen!

Why you should double box ceramics

January 25th, 2013 by

Last year, when we were getting ready to put our house on the market we had to “stage” the house, which meant taking a bunch of stuff out.  So we put lots of stuff in a storage area.  Most things I just put in boxes with maybe a little bubble wrap since I was handling it myself.

One item, however, was a ceramic wash basin and ewer.  I packed it like I would ship it – bubble wrap, two inches of peanuts in a sturdy box, and a second box with two more inches of peanuts.  I was afraid that since it was big and light and would be on top of a stack in the storage room that it might fall off.  My wife grumbled about overkill and that’s what you get when you’re married to a guy who packs for a living.

All was fine – until this week when we decided to bring the ewer home and use it in our guest room.  A friend of mine helped us transport a bunch of stuff out of storage, including that piece.  Since he’s a highly competent guy, I didn’t pay much attention to how he tied it all down in the back of his pick up.

Well, we’re going down the road at 60 mph and the box with the ewer and basin goes flying off the back of the truck and into the road!  I figured it was a goner.  It may survive a UPS or FedEx conveyor belt, but falling off a truck at 60 mph?

When we opened it up at home it was in perfect condition!  Not a nick or a scratch.  And no more grumbles from the wife!

Damage Claims

October 10th, 2012 by

If you’ve had any experience in shipping, you know that sometimes items get damaged in transit.  There are a few reasons for this.

First, the carriers are moving literally missions of packages each day.  In order to accomplish that, they use high speed conveyor belts and lots of technology.  Bottom line, the shipping system is not a kind environment.  Our test is always, will the package withstand a drop of eight feet off a conveyor belt onto a concrete floor?

Occasionally, accidents happen.  We’ve seen boxes with tire tracks on them, holes punched in the side, etc.  – that shouldn’t happen!

By far, however, the number one cause of damage in transit is inadequate packing.  Packages are thrown around, fall off those conveyors, get kicked, knocked, and shoved.  Just putting something in a box is fine if it’s a book, but not so good if it’s fine china.

Here at Pak Mail Anderson Mill we understand the rigors of the shipping system and how to protect your treasures.  Depending on the fragility and value of the item we use bubble wrap, foam peanuts, Styrofoam, foam sheets, etc.  Sometimes we double box and sometimes we build a custom crate.

If you’re going to pack yourself, make sure you take into account these two important points – use enough fill material to be sure the items in the box cannot move around and be sure you have enough padding based on fragility.

Now for the bragging part – I knew we had a very, very low claims rate, but now I have a  statistic!  I learned at our Pak Mail Convention in September that our industry overall has a 2% or higher damage rate.  The incredible news is that Pak Mail has a rate that is less than 1/2 of 1%!

So, the next time you need to pack something up, just bring it to the experts here at Pak Mail!!

Shipping perishables

August 14th, 2012 by

We are often asked about shipping perishables; anything from the top tier of wedding cakes for the first anniversary celebration to venison and sausage, to chocolate and anything in between.

The key to shipping this items successfully is keeping them cold – no mean feat in the summertime!  Many people think dry ice is the best way to accomplish this, but we prefer not to use for a few reasons.  First, dry ice is difficult to handle.  It’s so cold it can burn you if not handled with gloves.  Second, it sublimates.  This means it changes from solid directly to gas.  This means the items inside can move around once the dry ice “melts” and the boxes need to be properly vented to allow the gas to escape.  Which brings us to the last reason – the carriers consider dry ice to be a hazardous substance so there are limits to how much you can ship and which carriers you can use.

Over the years, we’ve found the best method to ensure your perishables reach their destination safely is as follows:

  1. Freeze the items solidly
  2. Purchase a rectangular Styrofoam cooler that will hold what you’re shipping plus ice packs
  3. Get ice packs of the type often called “Blue Ice”; flexible packs that can be frozen solidly
  4. Place a layer of ice packs in the bottom of the cooler
  5. Add your items leaving room on the sides for more ice packs
  6. Cover the top with a layer of ice packs and close the lid of the cooler
  7. Make sure you’ve packed everything in solidly – there should be no movement when you shake the cooler

Bring your frozen package to us about 4:00 PM on a Monday thru Thursday.  We will put it in an appropriate sized shipping box and ship out with overnight delivery for the next morning.  Depending on the weather, there may be a slight bit of defrosting, but everything will be in good shape.  Be sure to let your recipient know it will be there so they can be home to get it.  After all that effort, you don’t want it sitting out on the porch in the sun!

Of course, if you have any questions, just give us a call.  We’re always glad to help!

Packaging Tips

May 29th, 2012 by

Have you ever received a package that was damaged?  The shipping system is not a very gentle place.  Millions of packages are moved each day with high speed conveyor belts and fork lifts.  They are thrown from truck to belt and back again.  When someone comes in with a package that seems like it may need some “help” we always ask, “If this fell off a conveyor belt eight feet in the air and hit a concrete floor, would it survive?  If the answer is no, then we need to repack it.

There are two keys to enuring your treasures aren’t damaged in transit:

  • No movement
  • Sufficient cushioning

First, be sure yout item won’t move around in the box.  Depending on how fragile the item is (see the next point) you can use wadded up paper, styrofoam peanuts, etc. to fill in the empty spaces around the item.  No movement means the item stays in place no matter what direction is tipped in or if it tumbles or is thrown.

Next, you need to know how fragile, or breakable, the item is.  Books are obviously non-fragile and crystal stemware is obviously extremely fragile.  But there is a whole slew of gradations in between.  Plastic can crack, metal can bend, etc.  There needs to be sufficient cushioning material around the item to ensure shock is absorbed if the box is dropped.  Tissue paper does not absorb shock!  It’s best to use bubble wrap and/or styrooam peanuts.  Depending on how fragile the item is, we sometimes line the box with styro or even double box.

Your best bet is to leave the packing to the pros here at Pak Mail Anderson Mill.  We have the knowledge, expertise, and materials to ensure your treasure arrive at their destination safely!

Need to ship your stuff home for the summer?

May 17th, 2012 by

Pak Mail Anderson Mill can help!  We’ll make it easy.  Let us pack & ship your entire dorm room or apartment and send it home or off to a storage facility for the summer.  Make it hassle free and get on with enjoying your summer!

Why Choose Pak Mail

Pak Mail Anderson Mill is a full service packing and shipping store as well as a custom crating and freight shipping company. We are located in Austin and proudly serve Austin, Round Rock, Cedar Park, Leander, Pflugervlle, and all surrounding areas. Request a Free Online Estimate or call us at 512-249-SHIP (7447).


Track a Shipment
DHL FedEx UPS USPS Freight