Pak Mail Anderson Mill
13359 North Hwy 183, Ste. 406
Austin, TX 78750
Tel: 512-249-SHIP (7447)
1-512-249-SHIP (7447)
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HOURS OF OPERATION
Monday - Friday
9:00 am - 6:00 pm
Saturday
10:00 am - 3:00 pm
Sunday
Closed

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Pak Mail Named 2013 Military Friendly Franchise ®

May 14th, 2013 by

Pak Mail announces it was ranked in the top 10 percent of all franchises nationwide and named a 2013 Military Friendly Franchise® by Victory Media, publisher of  G.I. Jobs. 

Pak Mail honors military veterans by offering service members a 50% discount off the franchise fee, allowing veterans to use their background and training to launch a new civilian career.

“One in four returning service members indicate interest in owning their own business,” said Sean Collins, director for G.I. Jobs.  “Franchises are a perfect fit for service members, who bring unparalleled operational skill sets and work ethic but are often unclear how to start a business.”

Being selected as a Military Friendly Franchise® places Pak Mail in an elite group and is testimony to their commitment to supporting military veterans interested in franchise opportunities.”

The 2013 Military Friendly Franchises® list was compiled via a data-driven survey overseen by an advisory board of industry experts.  The survey results list were independently tested by Ernst & Young based upon the weightings and methodology established by Victory Media.

Earth Day Is This Monday, April 22

April 18th, 2013 by

Plastic Loose Fill Council

Pak Mail Anderson Mill is committed to helping the environment all year round.  Here are some examples:

As a member of the Plastic Loose Fill Council, we are a drop off point for all those plastic peanuts you get when you order something.  We will reuse them and keep them out of the landfill.

We use biodegradeable bubble wrap.  Our bubble wrap does a great job of protecting your fragile items, but after 30 days in the landfill it turns to water!  Pretty neat, huh?

Another example. is our participation in the Cell Phones for Soldiers campaign.  Bring us your old cell phones and we’ll send them in to be recycled.  The proceeds from this buys 60 minute phone cards for our military personnel overseas.  We include a free card in every package we send to an APO/FPO address.  That way our brave men and women don’t have to pay for their own calls home to their loved ones.

Lone Star Overnight Is Here!

April 17th, 2013 by

LSO LogoWe are pleased to announce we have added Lone Star Overnight (LSO) to our list of carriers.  Here at Pak Mail Anderson Mill we strive to provide our customers with the best solutions to their logistics needs and that includes offering a variety of choices when it comes to shippers.

LSO has been serving Texas for over 20 years.  They offer overnight service as well as ground shipping to all of Texas as well as parts of New Mexico, Oklahoma, and Louisiana.  Without the overhead of the larger national carriers, LSO also often offers a lower price for the equivalent service.

LSO has an excellent reputation and takes great care in handling packages.  Since we want to be sure your treasures arrive at the proper destination in good condition, we are very picky about which companies we use for shipping.  LSO meets our high standards.

The next time you have shipping needs within the state, stop by give Lone Stat Overnight a try.  We think you’ll be very happy with this new service.

Why you should double box ceramics

January 25th, 2013 by

Last year, when we were getting ready to put our house on the market we had to “stage” the house, which meant taking a bunch of stuff out.  So we put lots of stuff in a storage area.  Most things I just put in boxes with maybe a little bubble wrap since I was handling it myself.

One item, however, was a ceramic wash basin and ewer.  I packed it like I would ship it – bubble wrap, two inches of peanuts in a sturdy box, and a second box with two more inches of peanuts.  I was afraid that since it was big and light and would be on top of a stack in the storage room that it might fall off.  My wife grumbled about overkill and that’s what you get when you’re married to a guy who packs for a living.

All was fine – until this week when we decided to bring the ewer home and use it in our guest room.  A friend of mine helped us transport a bunch of stuff out of storage, including that piece.  Since he’s a highly competent guy, I didn’t pay much attention to how he tied it all down in the back of his pick up.

Well, we’re going down the road at 60 mph and the box with the ewer and basin goes flying off the back of the truck and into the road!  I figured it was a goner.  It may survive a UPS or FedEx conveyor belt, but falling off a truck at 60 mph?

When we opened it up at home it was in perfect condition!  Not a nick or a scratch.  And no more grumbles from the wife!

Which carrier is best?

January 15th, 2013 by

Carriers

Here at Pak Mail Anderson Mill we pride ourselves on providing our customers with the very best experience possible.  One of the components to that experience is having a choice of carriers.  One size does not fit all when it comes to shipping and we want to ensure the best value and effectiveness for our customers.

Because of that we offer multiple choices for your shipping needs.  In the small package arena we offer FedEx, UPS, DHL, and USPS.  We will soon be adding Lone Star Overnight to that list as well (more on that in a future post).  For large freight we use LTL carriers like Estes Express, YRC, and R+L Carriers as well as several different blanket wrap carriers and vehicle movers.

Today, let’s talk about small package carriers.  How do we decide between FedEx, UPS, DHL, and USPS?  It all depends on what we’re shipping and where it’s going.  For example, for domestic air services we our ten years of experience tells us that FedEx does the best job by far.  For ground shipping, both FedEx and UPS are fairly equal, however, UPS does a much better job in rural areas and when there may be some doubt about the accuracy of the address.

For international shipping, we find that FedEx and DHL are both excellent carriers with a decided advantage for DHL to areas like small towns in Mexico, Central and South America, Southeast Asia, Africa, India, and the Middle East.

From a cost perspective, all three of these carriers stay very close to each other for competitive reasons.  This allows us to choose the best service for that shipment without worrying about the cost.

For letters and small, light parcels USPS has a definite cost advantage, however, there is no real tracking capability like the others and we have no way to track down an errant package.  If the package is more than two or three pounds, however, and is traveling more than 600 miles, UPS and FedEx Ground will likely be less expensive while providing a higher level of service.

So here’s the bottom line – unlike some of our competitors, Pak Mail Anderson Mill offers choices in carriers – and we tailor that choice to your specific needs of when the package needs to arrive and where it’s going.  What can we ship for you today?

Last Chance!

December 21st, 2012 by

Well, we’re down to the nub!  Today is your absolute last chance to use ground shipping in time for Christmas – but only if the destination is in Texas (except El Paso, Amarillo, or Brownsville).  And even at that, we can make no promises!

We can still do overnight shipping to anywhere in the country either today or until about 3:00 PM tomorrow, Saturday.  After that, deliveries won’t be made until after Christmas.

So, buy those final gifts and come on in so we can get your treasures off to their final destinations!

From all of us at Pak Mail Anderson Mill, we wish you a merry and blessed Christmas – and we thank you for your business all year long!

Only Five Shipping Days ‘Til Christmas!

December 17th, 2012 by

Today and tomorrow will be the two busiest shipping days of the year. Today is also the last day for ground shipping to the east or west coast in time for Christmas.

Avoid the long lines and surly attitudes at the post office. Come see us for all your packing and shipping needs!

Only 10 Shipping Days Until Christmas!

December 10th, 2012 by

You’ve still got plenty of time to get those treasures to your loved ones in time for Christmas.  Come see us today and you’ll be able to check off an item on your holiday to-do list.

To help you even more, our extended holidays hours begin today and run through December 22.  We’re open 9:00 – 7:00 during the week, 9:00 – 5:00 on Saturday, and even 1:00 – 4:00 on Sunday for your convenience.

So don’t delay!  The sooner you come see us, the sooner you can relax!

Holiday Shipping Deadlines and Tips

November 28th, 2012 by
Shipping at the holidays can add to your stress – unless you bring your gifts to Pak Mail Anderson Mill.  We’ll expertly pack and ship your holiday treasures, ensuring they arrive safely and on time.  Here are some tips and important deadlines.

 

Quick Tips
  • Keep all receipts for gifts purchased.
  • Come prepared. Needed information includes:
    • Ship-to name, address, & phone number,
    • Contents of the package being shipped,
    • Value of the item(s) being shipped, and
    • When you would like the package to arrive.
  • Ship as early as possible.  Carriers suspend delivery guarantees this time of year.
  • Perfume, cologne, beer, wine, and liquor cannot be legally shipped.
  • International & APO/FPO/DPO shipments require an itemized contents/value list for customs.

 

Holiday Shipping Deadlines (Arrive by Christmas Eve)

APO/FPO/DPO (USPS)

Nov 13     Parcel Post Packages

Dec 3       Priority Mail & First Class Letters/Cards (Zip 093)

Dec 10     Priority Mail & First Class Letters/Cards (Zip 090-092, 094-098, 340, 962-966)

 

UPS/FedEx/DHL — International Air Services

Dec 12     Last Shipping Day for Delivery by Christmas Eve*

*Does not include possible Customs delays.

 

UPS/FedEx — Ground Services

Dec 17     Domestic (except Texas)

Dec 19     Texas

 

UPS/FedEx — Domestic Air Services

Dec 19     3-Day Service

Dec 20     2-Day Service

Dec 21     Next Day/Overnight

Dec 22     Next Day/Overnight (Bonus Day! Saturday Pick Up – FedEx Express Only)

 

Shipping times can be delayed by inclement weather.  No guaranteed deliveries after Dec 11.

No FedEx Home Delivery deliveries on Monday, Christmas Eve.

No deliveries Christmas Day.

Damage Claims

October 10th, 2012 by

If you’ve had any experience in shipping, you know that sometimes items get damaged in transit.  There are a few reasons for this.

First, the carriers are moving literally missions of packages each day.  In order to accomplish that, they use high speed conveyor belts and lots of technology.  Bottom line, the shipping system is not a kind environment.  Our test is always, will the package withstand a drop of eight feet off a conveyor belt onto a concrete floor?

Occasionally, accidents happen.  We’ve seen boxes with tire tracks on them, holes punched in the side, etc.  – that shouldn’t happen!

By far, however, the number one cause of damage in transit is inadequate packing.  Packages are thrown around, fall off those conveyors, get kicked, knocked, and shoved.  Just putting something in a box is fine if it’s a book, but not so good if it’s fine china.

Here at Pak Mail Anderson Mill we understand the rigors of the shipping system and how to protect your treasures.  Depending on the fragility and value of the item we use bubble wrap, foam peanuts, Styrofoam, foam sheets, etc.  Sometimes we double box and sometimes we build a custom crate.

If you’re going to pack yourself, make sure you take into account these two important points – use enough fill material to be sure the items in the box cannot move around and be sure you have enough padding based on fragility.

Now for the bragging part – I knew we had a very, very low claims rate, but now I have a  statistic!  I learned at our Pak Mail Convention in September that our industry overall has a 2% or higher damage rate.  The incredible news is that Pak Mail has a rate that is less than 1/2 of 1%!

So, the next time you need to pack something up, just bring it to the experts here at Pak Mail!!



Why Choose Pak Mail

Pak Mail Anderson Mill is a full service packing and shipping store as well as a custom crating and freight shipping company. We are located in Austin and proudly serve Austin, Round Rock, Cedar Park, Leander, Pflugervlle, and all surrounding areas. Request a Free Online Estimate or call us at 512-249-SHIP (7447).

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