Pak Mail Anderson Mill
13359 North Hwy 183, Ste. 406
Austin, TX 78750
Tel: 512-249-SHIP (7447)
1-512-249-SHIP (7447)
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HOURS OF OPERATION
Monday - Friday
9:00 am - 6:00 pm
Saturday
10:00 am - 3:00 pm
Sunday
Closed

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Why you need the pros…

May 9th, 2014 by

…at Pak Mail to figure out the best way to pack and ship your items.

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It’s a ways out yet, but FedEx has announced a significant change in how they determine the price of a Ground shipment.  You can read the details here, but the bottom line is that lightweight packages in big boxes will be going up in price by quite a bit.  And you can bet UPS will follow suit.

So, come to the experts at Pak Mail Anderson Mill and we’ll make sure to pack your items in the smallest size box that provides adequate protection to keep it safe.  We’re here to take care of all your logistics needs in the most cost effective way possible!

Great Mother’s Day Idea!

May 2nd, 2014 by

Here’s a great idea for a Mother’s Day gift we just shipped out today:

Mothers Day Scrabble

Don’t forget Mom on May 11.  We’ll make sure your gifts get to her safely and on time!

Pak Mail Anderson Mill Wins Prestigious Award

April 10th, 2014 by

Pak Mail Anderson Mill Earns Esteemed 2013 Angie’s List Super Service Award

Angie's List Award

Award reflects company’s consistently high level of customer service

Pak Mail Anderson Mill has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We strive to provide the best product and the best service at a reasonable price to the customers in our area,” said Joel Altsman, owner of Pak Mail Anderson Mill.  “It’s an honor to be recognized as among the best by an organization as prestigious as Angie’s List.”

“Only about 5 percent of the companies Pak Mail Anderson Mill competes with in Austin are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

Pak Mail Anderson Mill, opened in 2003, is part of a 400 store franchise operating in the U.S., Japan, and Mexico.  Pak Mail offers the best in packing, shipping, crating, and freighting services.

There’s An App For That!!

April 2nd, 2014 by

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Announcing the brand new Pak Mail app for both iPhone and Android!

Track packages, contact us, get estimates, and more.  Download today and get started!

Scan for iPhone:

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Scan for Android:

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And The Winner Is…

February 25th, 2014 by
Joel Altsman and Pak Mail Anderson Mill win the coveted MVP award.

Joel Altsman and Pak Mail Anderson Mill win the coveted MVP award.

We had our Pak Mail Convention last week in Atlanta.  It was a great time of meeting new people, reconnecting with old friends, absorbing fantastic content, and interacting with important vendors.

Each Convention has a time of handing out awards.  I was totally blown away with an award I won.  It’s the Pak Mail’s MVP award.  The big deal is that it’s sanctioned by the International Franchise Association (IFA) as their Distinguished Achievement Award “in recognition of outstanding individual performance and for contributions that have enhanced franchising’s distinguished place in a free economy.”

As one of franchising’s highest awards, it’s also known as the “Frannie” and can only be won once.  What an honor it was to be recognized for our commitment to providing the best customer experience in the packing and shipping business.

Here’s a picture of me (center) receiving the award from Pak Mail CEO Alex Zai and COO Angela Gomez:

How NOT To Ship

February 13th, 2014 by

Here are some funny photos of how not to ship.  Of course, if you bring your items to us, we’ll do it right!

Why Choice Is Important

January 10th, 2014 by

By now you’ve all heard the horror stories about Christmas delivery delays.  The biggest culprit, by far, in this mess was UPS.  It’s been all over the national news and the internet.

Unlike many of our competitors, we offer a plethora of carriers to move our packages.  Because we constantly monitor carrier performance, we were able to see the UPS debacle looming before it hit and we severely limited our use of that carrier during the holidays.  Bacause of our proactive stance, we are proud to report only one instance of a late package – and that one was the postal service, over whom we have no control and never make any promises about delivery time.

So, the next time you need to ship something – across town or across the planet – stop by and see the pros at Pak Mail Anderson Mill.  We’ll be sure to take good care of you.  At Pak Mail, you’ve got choices!

This is why you should let us pack

January 3rd, 2014 by

The picture below is of a package we received that was sent to one of our mailbox customers.  There was obviously not enough fill material to ensure the integrity of the box.  Hopefully, the contents weren’t damaged, but we’ll have to wait until he picks it up to find out.photo

When you let the “professional boxers” at Pak Mail do your packing for you, this simply doesn’t happen!

Why USPS is like an airline

December 19th, 2013 by

Here’s an interesting article from Dead Tree Edition’s blog. Click on this link to read it.

Home video catches thief stealing holiday packages

December 16th, 2013 by

Be sure to protect yourself! Follow these tips.



Why Choose Pak Mail

Pak Mail Anderson Mill is a full service packing and shipping store as well as a custom crating and freight shipping company. We are located in Austin and proudly serve Austin, Round Rock, Cedar Park, Leander, Pflugervlle, and all surrounding areas. Request a Free Online Estimate or call us at 512-249-SHIP (7447).

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